Alexis Animal Clinic

Alexis Animal Clinic
Alexis Animal Clinic 3815 Troup Highway Tyler, TX 75703
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Dr. Shirey is great vet and provides great service! Very personable, informative and accommodating!
by Francesca xxx.xxx.51.116
May 24, 2017
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Becky xxx.xxx.16.46
May 03, 2012
This veterinarian was friendly enough. They didn't go out of their way but I didn't expect much more. I ended up spending quite a bit for my visit. They were very expensive. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. My pet died in their care due to a misdiagnosis and if I were you I would think twice about bringing your beloved pet here.
by Anonymous
March 02, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
February 27, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous
February 20, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I don't know of anywhere else that would've taken better care of me. I had a great experience. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Anonymous
January 20, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 13, 2011
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 09, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The staff here is friendly. They even let me visit my pet after he had surgery. They kept my pet a few days to ensure that he would be monitored well post-operation. They called me after the surgery which made me very happy! I will continue to use them for my animal's care!

by Anonymous
November 30, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
April 19, 2011
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