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Bruechner Animal Hospital

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Bruechner Animal Hospital
Bruechner Animal Hospital
(19 Reviews)
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Mount Pleasant, TX 75455
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you leave the office feeling satisfied with your visit?
Completely!
by Cindy xxx.xxx.137.36
November 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.62.169
March 25, 2012
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care.
by Anonymous
February 27, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was this animal hospital's staff friendly?
Yes
Did this veterinarian answer all of your questions?
Yes
by Anonymous
January 31, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 15, 2011
Was the waiting area spacious?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 15, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
June 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 07, 2011
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Mount Pleasant, TX 75455