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Lone Star Veterinary Hospital

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Lone Star Veterinary Hospital
Lone Star Veterinary Hospital
(6 Reviews)
> Get Phone Number & Directions
Cypress, TX 77429
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this veterinarian friendly?
Extremely Friendly
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Wendy xxx.xxx.91.149
March 14, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 14, 2011
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 02, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this veterinarian friendly?
Extremely Friendly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 22, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 13, 2011
I have been going to this vet for 10 years and I asked her to write the heartworm perscription to 1-800-Pet Meds for my dogs, because I was tired of paying her high prices for something I could get cheaper elsewhere. She said "NO". She did not trust them. When I tried to explain that "Her trust in this company did not matter to me & and as a consumer, wasn't that my choice to trust them and decide where I wanted to buy the medication", she said she did not have to write the perscription and would not based on her personal opinion, saying that they would not pay for my dogs treatment if my dog did get heartworms. Also, the quality was not as good as hers. This is what her Novaris rep had told her, her words not mine. Same Medication. Might I add, she said all of this without checking out "ALL THE FACTS", this company gives a 100% satisfaction gurantee and will pay if that happens. After 3 days of arguing with her, she finally agreed to to match the price. At this point however, I felt with her attitude and everythng I had to do to get that concession, I no longer wanted to give her anymore of my money. Besides, chances are, I would be having this same agument about pricing the next time I had to go buy it., This vet will hold your pets perscriptions "Hostage". If you don't buy the heartworm medication from them and pay the prices they are asking, after paying the high office visit charge, your pet won't get the medicine. I ask you, isn't this still "America" where a person is still allowed to shop for the best price. Even your pets medications. My own doctor doesn't tell me where I have to buy my perscriptions. I don't see how it is "Ethically " right for an animal doctor to that. My next vet will not only be concerned about my pets, but me also as a consumer and my rights as an American. Not their own "OPINION" or interests.
by Anonymous
July 21, 2011
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Cypress, TX 77429