James Root, OWNER

James Root, OWNER
Root Animal Clinic 111 Hollywood Street Goodlettsville, TN 37072
Add a Review

Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Always pleasant, knowledgeable and helpful. Seem to care about our pets.
by Sondra xxx.xxx.253.200
August 11, 2020
The best ever wouldn't take my pets anywhere else.Have been taking them for many, many years.
by Barbara Benton xxx.xxx.228.155
July 16, 2019
I have used this clinic for over 25 years. I highly recommend it to anyone who is looking for a credible, caring clinic.
by Judy Baker xxx.xxx.188.100
May 02, 2016
love them. they saved my dog and no issue is too small
by stephanie xxx.xxx.245.49
December 21, 2015
I have been taking my furry family to Dr Root for over 25 years, he is the best doctor (for animals or humans) I have ever known. The staff is wonderful! Always welcoming, compassionate, efficient, and knowledgable. Everyone always has the Patient's best interest at heart.

Over the years Dr Root has mentored several young doctors at the beginning of their practice and every one of them has been exceptional. Even when I don't see Dr Root personally I know my pets are getting the best possible care every time we walk though the door.

The clinic never smells like disinfectant, or more importantly, the need for disinfectant — always perfectly clean. Somewhat unusual and very much appreciated, everyone at RAC has a wonderful respect for the client's hard earned money.

The members of the Root Animal Clinic family are the best of the best!
by StillWaiting OnBabyPictures xxx.xxx.143.6
December 03, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were the restrooms clean at this provider's office?
Absolutely
Did this provider seem current about the latest advancements in their field?
Definitely
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.3.84
April 11, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.40.236
October 15, 2013
by Anonymous xxx.xxx.206.114
September 27, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous
November 28, 2011
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
July 08, 2011
Add a Review