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Line Mountain Animal Hospital Incorporated

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Line Mountain Animal Hospital Incorporated
Line Mountain Animal Hospital Incorporated
(17 Reviews)
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Herndon, PA 17830
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I took my dog there today and went through all the motions and while waiting in the examining room I was inform I missed an appointment back in 2006 and was told they would not look at my sick dog. They opened the door , told my dog it was nice meeting him an I left. They are more concerned about money than they are the animal.
by Debra xxx.xxx.224.103
August 08, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
I Already Have
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider have helpful information available online?
Yes
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.140.100
July 29, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Do you think that the provider's staff are well trained?
Yes
Does this provider have a good professional reputation within your community?
Definitely
Does this provider return your phone calls?
Promptly
by Anonymous xxx.xxx.124.196
May 03, 2014
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose.

( I read the prepared response here and am using it because it's all true. My parents had an elderly dog they just adored at a time they were also having to break up their home due to ill health. It was an awful time, losing that dog. She finally died at home, but no one could have made her last days more comforable or my visits with her less heart-rending. I'm in the process of introducing our new dog to this practice. )
by Annie xxx.xxx.8.221
February 25, 2014
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was this animal hospital's staff friendly?
Friendly Enough
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.17.118
February 23, 2014
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Carol xxx.xxx.117.250
February 14, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.19.11
January 03, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider use excessive foul language?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.10.46
June 30, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.3.24
May 11, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.230.34
March 28, 2013
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Herndon, PA 17830