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Brownstown Animal Hospital

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Brownstown Animal Hospital
Brownstown Animal Hospital
(2 Reviews)
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1-3 East Main Ephrata, PA 17522
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Consumer Feedback

(2 Reviews)
Service
4.5 star average for Service
Expertise
5 star average for Expertise
Recommended
3 star average for Recommended
Environment
5 star average for Environment
Our poor little dog suffered her last few days on earth because we listened to Dr. Pautler. We took her in on a Wednesday because she wasn't eating. He said it was just a virus. Thursday we returned and had blood drawn. We voiced our concerns about the very high numbers associated with liver function but he didn't seem too concerned and stuck to his virus theory. She died Sunday night in a lot of pain. He called after he found out she died and said it was probably her liver. Already figured that out genius and I haven't even been to vet school. I'm sure it was too late to do anything had he followed up on our concerns, but at least we could have made her final days more comfortable. She was a good little dog and didn't deserve to die in so much pain.
A few days later we took our other dog to another vet because she was coughing a lot. Turns out she has a grade five heart murmer that Dr. Pautler apparently missed during her last check up. She was put on Lasix and her condition improved almost immediately. The dog who just died had a grade five murmer that Dr. Pautler knew about for years and there was no mention of Lasix.
If you value your pets health, please look elsewhere for veterinary care. I wish I would have.
by Rich xxx.xxx.235.102
October 08, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
April 14, 2011
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Map and Directions
1-3 East Main, Ephrata, PA 17522