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Shelby Animal Clinic

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Shelby Animal Clinic
Shelby Animal Clinic
(8 Reviews)
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Shelby, OH 44875
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.84.209
December 09, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider promptly return your phone calls?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Judy Hall xxx.xxx.84.209
August 30, 2013
Did this animal hospital use current and safe equipment?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the kennels and holding areas clean?
Yes, they were spotless
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.187.220
January 24, 2013
Did this provider listen to your input and concerns?
Yes
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.87.97
October 18, 2012
Was this provider's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by katwell xxx.xxx.220.2
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.57.203
July 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by KAT xxx.xxx.3.185
July 09, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 01, 2011
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Map and Directions
Shelby, OH 44875