Hillcrest Animal Hospital Inc

Hillcrest Animal Hospital Inc
Hillcrest Animal Hospital Inc Richmond Heights, OH 44143
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
This vet is fantastic. We brought our dog in her because our normal vet wanted us to make an appointment for 4 days later. Clearly dog had an ear infection. While there, vet also advised us that the infection was probably tied to his allergy problem. We had the dog on Apoquel and she advised us of a better solution to the allergy, solved the ear infection problem and my dog's liculitis (licking paw) also resolved. In all the 6 year we took the dog to the other vet, nothing ever resolved. Staff friendly too!
by Jill xxx.xxx.71.14
March 29, 2017
Fantastic animal vet who truly cares about all pets. Staff is absolutely the greatest. Can't ask for anything more when pets are involved.
by Samantha xxx.xxx.53.246
June 02, 2016
We used to take our cats there. The vet was rude and not friendly at all. The vet assistant wasn't any better. Will never go back or recommend this place.
by Charkie/Missy's mom xxx.xxx.48.5
April 28, 2016
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
by Sarah xxx.xxx.246.39
June 01, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this animal hospital use current and safe equipment?
Fairly current
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.197.212
September 14, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.88.67
April 10, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.215.22
February 27, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 12, 2012
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 30, 2012
Would you recommend this animal hospital to others?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 10, 2012
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