Hickox Laurie J Dvm

Hickox Laurie J Dvm
Hickox Laurie J Dvm 1629 Park Avenue West Mansfield, OH 44906
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Phenomenal. Everyone is different in a multitude of ways. So are there animals.That said my experience was great because of the doctor. Hard working, loving, and showed as much concern for my animal as I had. that's awesome. I would love to set up a fund for her office for people to donate money. She saved my cats life and many other animals on her personal dime. The staff do not get paid what they deserve. I have a theory, and that is never reading other reviews after I go somewhere. There are unhappy customers the world over and I have been one myself in the past. But looking past the one or two personal issues and looking at the factual truth is more important to me then minor gripes or effects that were perhaps bad or unwanted after the visit. That's the price we pay for having creatures under our care. She did the job I asked her to and tenfold because she just so happens to be in the business of love.
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Would you recommend this provider to someone who asks for a referral?
Yes
Did this provider answer all of your questions?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
I had been going to this vet office for over one year. Everything seemed great, etc., up until I had to board my in door cat. After boarding my animal, that was indoor animal that had NEVER been outside unless to go to the vet office's such as the person that I am giving the review, my animal became infested with fleas. I purchased medication... as soon I brought this the office attention.. the receptionist hung up on me! Tried to state we had a bad connection. After discussing this with the receptionist again.. they took my name and cell phone number & told me that the doctor would call me back and she never has attempted to call!!! This office is NOT clean and do NOT board your animals UNLESS you want your home to be infested with fleas!!!!!
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Were the restrooms clean at this provider's office?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were the restrooms well-stocked at this provider's office?
Yes
Does the provider's staff try to be helpful?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Are you going to visit this provider again?
Without a doubt!
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Was it easy to make an appointment with this provider?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
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