Countryside Animal Hospital

Countryside Animal Hospital
Countryside Animal Hospital 2909 Center Road Brunswick, OH 44212
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The new vet at the animal hospital are great! Took my new pup today and had a great experience. Front desk gals are very friendly and helpful unlike the previous staff. I would recommend this facility to everyone!
by Satisfied customer xxx.xxx.1.203
December 10, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
by none xxx.xxx.74.179
July 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider listen to your input and concerns?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.163.155
June 26, 2013
Beatrice Turk of Countryside Animal Hospital in Brunswick, Ohio has had many complaints filed with the Veterinary Board regarding her treatment of animals. She has been fined, her license was suspended and she was put on probation on numerous occasions as a result of these complaints. My 10 year old Shih Tzu died under her care in November 2001, I filed a complaint with the Vet Board and she was subsequently reprimanded and fined (a slap on the wrist). I have spoken to a woman who is devastated because her cat died after being spayed by Dr. Turk, she also filed a complaint. Dr. Turk's treatment of animals was on local TV and in local papers in April 2006 where others said their animals were mistreated or died under Dr. Turk's care. Currently there was an article in the Plain Dealer dated April 18, 2013 regarding a dog and a cat that were both euthanized by Dr. Turk injecting their hearts with cardiac sticks with no sedation, the pet's owner was horrified. I have heard that this results in a slow and painful death and state law bans this practice. It is inconceivable that Dr. Turk's license has not been revoked after years of complaints against her.
by Marge xxx.xxx.163.193
April 24, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous xxx.xxx.187.145
April 24, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.158.252
April 23, 2013
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office clean?
No, I didn't feel comfortable at all
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.177.91
April 22, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's staff friendly?
Friendly Enough
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.174.24
April 08, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Not at all. They ignored my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.68.251
March 21, 2013
Was this provider's office clean?
No, I didn't feel comfortable at all
Did you feel safe in this provider's care?
Absolutely Not!
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
by Anonymous
October 14, 2011
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