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South Towne Veterinary Hosptl

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South Towne Veterinary Hosptl
South Towne Veterinary Hosptl
(17 Reviews)
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Rochester, NY 14623
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
by Anonymous xxx.xxx.46.7
October 25, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
If I Had To
Was the waiting area spacious enough?
Totally
Was the wait time for your appointment reasonable once you got to the office?
Somewhat
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Boxer8989 xxx.xxx.168.247
September 20, 2014
I have been going to South Towne for nearly 20 years and have recommended them to others several times. Vets are very knowledgeable and supportive, willing to listen and to offer advice. They are also willing to work around difficult financial conditions. They have made referrals to specialists when necessary and called ahead to clear the way. They have remained in contact with Cornell when I had a dog in ICU there. Cornell was more than impressed with their diligence, even on a Sunday faxing records, and continued follow-up. I am very comfortable going there, and trust them completely.
by Greyhound Mom xxx.xxx.188.5
August 09, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.16.1
July 15, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Does this provider remember you by name?
Always
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this provider spend time asking questions and listening to you?
Definitely
by Mary xxx.xxx.166.229
May 02, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Was this provider's office clean?
Mostly yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.84.126
April 09, 2014
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
Absolutely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by berakuda13 xxx.xxx.137.233
December 09, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Betsy Notovitz xxx.xxx.77.56
October 29, 2013
Was this animal hospital's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.152.190
May 22, 2013
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider have reasonable prices?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.42.133
March 08, 2013
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Map and Directions
Rochester, NY 14623