Fayetteville Veterinary Hospital

Fayetteville Veterinary Hospital
Fayetteville Veterinary Hospital 8122 East Genesee Street Fayetteville, NY 13066
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Consumer Feedback

(9 Reviews)
4 star average for Service
4 star average for Environment
4 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
3 star average for Value
It is abundantly clear to me now that Dr. Chapman has left the building, after twelve years of wonderful experience from him and his staff. Unfortunately, Dr. Weiner has left too. If I could I would upload a copy of a prescription that I received from the current doctor today, I will. But for the moment, I could just title the prescription "Trump Comes to Fayetteville." In a nutshell, after essentially being warned by the current doctor over the telephone that the cheaper online pharmacies for pet medications were 'probably from China' and of poor quality (with no specifics whatsoever from me as to exactly where I intended to place my online order), I nonetheless requested a hard copy prescription from him so that I could save about 40%. This doctor -- the new owner of the hospital -- actually wrote on the prescription the following: * U.S. Product Only.* I hope to be able to upload a copy of the prescription here, in his or his staff's handwriting when I can. Meanwhile, I am checking into whether a licensed New York professional can even impose this kind of restriction on a patient, even though the U.S. FDA has not chosen to do so. Besides all that, what incredible (and altogether ignorant) gall for him to actually think that we live in the kind of paternalistic society that entitles him to dictate to me that I must purchase a U.S. product! Thank goodness I can still purchase non-U.S. cars, computers, watches, etc. Not that I don't value American-made products. I do and likely wouldn't dare give my pooch Chinese medicine (pardon the pun). But, his "prescription" would effectively mean that I also couldn't purchase from the UK, Switzerland, France, Germany, the EU, and so on. I suppose his brilliance led him to conclude that no other country besides the U.S. can make safe medicines. Wonder which class in Medical School taught him that. Who in the world told this doctor that it was his place to "prescribe" American-made pharmaceuticals? Again, Trumpism in its most disturbing form.
by Janet L xxx.xxx.116.35
December 29, 2016
Did this provider seem up-to-date with the current advancements in their field?
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's staff friendly?
Were the waiting room chairs comfortable at this animal hospital?
by Anonymous
December 05, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 10, 2011
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
by Anonymous
August 22, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
August 22, 2011
Best prices in town as far as I can tell. I couldn't believe how little I ended up having to pay. I didn't wait long at all. They always make an extra effort to be polite and courteous. Very quick in & out- unlike other places where I have to put aside 2 hours for a 15 minutes exam (ugh!). Glad I found these wonderful people!!!
by Anonymous
August 03, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. When I left their office I had a very clear understanding of my pet's condition. I can tell that it is important to them to make sure all of their clients never leave feeling confused. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands.
by Anonymous
July 21, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
July 11, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
May 18, 2011
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