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The Sound Cat Veterinary Hospital

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The Sound Cat Veterinary Hospital
The Sound Cat Veterinary Hospital
(9 Reviews)
> Get Phone Number & Directions
Wilmington, NC 28411
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
Were handicap accommodations well done?
Somewhat
by deb xxx.xxx.142.110
June 14, 2014
Has this veterinarian ever misdiagnosed your pet?
Yes, my pet almost died because of it
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider have reasonable prices?
Yes
by n/a xxx.xxx.163.49
July 31, 2013
by Anonymous xxx.xxx.142.110
July 15, 2013
Was this veterinarian compassionate when your pet was sick?
Not really, they didn't really seem to care that much.
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.244.230
November 28, 2012
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you leave the animal hospital feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.142.110
November 23, 2012
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. Compared to other veterinarians in the area their pricing didn't seem too bad, but I'm not sure I got my money's worth either.
Very snotty attitude, did not like answering questions. Smelly upon entry.
by JD xxx.xxx.142.110
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.227.138
May 06, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous
August 30, 2011
Did this animal hospital use current and safe equipment?
Fairly current
Are you going to visit this provider again?
Not if my life depended on it
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Yes
by Anonymous
April 29, 2011
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Wilmington, NC 28411