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Southern Veterinary Hospital

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Whiteville, NC

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Whiteville, NC

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Whiteville, NC

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Southern Veterinary Hospital
Southern Veterinary Hospital
(13 Reviews)
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Whiteville, NC 28472
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Eric xxx.xxx.222.117
January 05, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by B. and xxx.xxx.214.248
January 03, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this veterinarian friendly?
Extremely Friendly
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.43.156
April 29, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too loud?
No, it wasn't too loud
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.66.61
April 29, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.35.177
December 01, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.62.208
November 15, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
March 07, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous
February 11, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Anonymous
January 11, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
Without a doubt!
Were the examining rooms clean and free of odor?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
November 15, 2011
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Whiteville, NC 28472