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Cabarrus Emergency Veterinary Clinic

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Cabarrus Emergency Veterinary Clinic
Cabarrus Emergency Veterinary Clinic
(9 Reviews)
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1317 South Cannon Boulevard Kannapolis, NC 28083
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
3 star average for Staff
I can't say enough wonderful things about these people. They treated us with such kindness and empathy when we brought our cat in to help him on his way across the rainbow bridge. Thank goodness for them working on weekends!
by Margie xxx.xxx.168.31
February 24, 2022
Unfortunately, this practice was more concerned with obtaining all monies up front instead of treating my beloved pet! They put my girl in the oxygen crate for an hour and did nothing else for her. They provided an estimate for her treatment and when I told them I didn’t have that kind of money right this minute, they asked me to sign a refusal to treat form. Meanwhile my baby continued to worsen (respiratory distress) and died about 2 hrs later. Money could have been obtained later, my dog is gone due to their concern over money! Once my girl died, they were very kind to provide us a blanket, box and clay footprints. A little too late. I just needed them to help my dog and they did not! Would not recommend this place unless you have an unlimited stash of money in your purse.
by Melody xxx.xxx.117.119
March 06, 2019
After sustaining a head and neck injury earlier in the week, and then having a seizure, I had to take my 11mo old pup to Cabarrus Emergency Vet for overnight observation. Shortly after checking him in and paying the deposit, I made it clear to the vet tech that he did not do well with chocker leashes. She assured me she would take it easy with him, and made it about 10ft away from me when my pup sat down and looked back at me. At this time the tech pulled on the leash to get him to the kennel. Even after he yelped, she actually asked the other tech to "push him, it's only a few more feet". With a dog that has a bad neck injury and after being advised not to use a choker leash, she still pulled at my dog after he resisted. I walked to the back room to stop her as the other vet tech picked him up and carried him to his kennel. Not a very comforting sight to see before leaving him for the first time. We have made sure management knows of the incident and hopefully it gets resolved.
by Gary xxx.xxx.221.68
November 10, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did the waiting room smell clean?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Was the temperature in the office acceptable to you?
Perfect
by Contagion xxx.xxx.231.84
June 19, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was there a designated area for your dog to go to the bathroom?
No, there was absolutely no grass or bushes anywhere in sight
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by R & S xxx.xxx.28.44
September 09, 2013
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by kk xxx.xxx.21.50
March 01, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Has this veterinarian ever misdiagnosed your pet?
Yes, but they took full blame and discovered the real problem shortly after
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.84.91
December 25, 2012
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 21, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 18, 2011
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Map and Directions
1317 South Cannon Boulevard, Kannapolis, NC 28083