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Tails West Animal Clinic

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Tails West Animal Clinic
Tails West Animal Clinic
(10 Reviews)
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Lexington, MO 64067
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Very caring with my animals, while still doing what needed to be done. I met him on one of the hardest days of being a fur baby momma, but his staff and himself were very gracious.
by Jessica xxx.xxx.89.227
November 03, 2018
Dr. Case, his technicians, and staff are all knowledgeable providers that treat your animal as if it is their own. The clinic is not fancy looking, but the quality of care speaks for itself. Dr. Case is the only D.V.M. that will be taking care of my dog!
by Dustin xxx.xxx.100.178
June 25, 2016
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.127.223
November 14, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider have reasonable prices?
Yes
by K. Smith xxx.xxx.56.191
September 22, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Hope xxx.xxx.195.127
December 23, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider listen to your input and concerns?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.204.250
September 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.148.4
August 24, 2012
Does this provider promptly return your phone calls?
Yes
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the examining rooms clean and free of odor?
Yes
by Anonymous
January 19, 2012
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 24, 2011
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Lexington, MO 64067