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Eastwood Veterinary Hospital

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Eastwood Veterinary Hospital

Eaton Rapids, MI

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Eastwood Veterinary Hospital
Eastwood Veterinary Hospital
(9 Reviews)
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1515 Kyle Street Eaton Rapids, MI 48827
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I thought they were a very thorough vet, but I had found out the hard way they do not do extra preventative care on animals. My male lab had been seen there for his whole life and was diagnosed correctly!
I was always taking him in for intestinal problems, constipation/diarrhea and every time they would send me home with meds to give him and things would get slightly better and then back to square one. They never did x-rays! They had did some blood test on him a few times and the results would come back with high liver enzymes! but nothing to be concerned about. Well he came down with an affected tooth that had to be surgically removed, they him on antibiotics for a week and did another blood test to make sure everything was ok for surgery, well his liver enzymes came back high but "he will be good to go for surgery", so they scheduled him for surgery. 3 days prior to surgery he became sick. I scheduled him with a different vet the next day and they immediately did an x-rays etc... and found a huge mass in his abdominal cavity. Hmm, this had been there for a long while. I had to put my sweet boy to sleep that day. This could have been a different outcome if x-rays were taken years prior. Please do not go here, if you do take matters in your own hands and tell them what test you want done.
by AMT xxx.xxx.193.26
February 04, 2016
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. Compared to other veterinarians in the area their pricing didn't seem too bad, but I'm not sure I got my money's worth either. the customer's always right Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. My dog had to have her teeth pulled due to an infection. After the procedure she lost a lot of weight and would not eat. I informed them of this and they assured me this was normal. A week later she was to be spade. She was not any better again I let them know. They said she would be fine and did the spade procedure. A day later she passed in her sleep. I let them know what happened and they said sorry we should not have spade her and done blood work instead. Really.
by concerned xxx.xxx.232.71
February 06, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.33.26
February 28, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by April Lewis xxx.xxx.148.235
February 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.120.11
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.102.90
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.195.7
May 03, 2012
They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Their prices were very fair. The level of care you get for the price is outstanding. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
January 10, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 22, 2011
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Map and Directions
1515 Kyle Street, Eaton Rapids, MI 48827