Eastern Maine Emergency Veterinary Clinic

Eastern Maine Emergency Veterinary Clinic
Eastern Maine Emergency Veterinary Clinic 268 State Street Brewer, ME 04412
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
There were three people present when I took my dog with a significant cut on his paw (sliced through an artery) The vet tech and the vet were both rude, abrasive and not compassionate in the least. There was no concern for my dogs well being, they didn't speak to him, only concern was to make sure that we could/would pay the exorbitant fee. The third person who checked us out was gentle and seemed to be concerned about his well being. All in all it was a horrible experience, would NEVER want to go back!!! I thought people who go into veterinary medicine did it because they love and care about animals, not so with two of these women. Would not recommend them to anyone.
by td xxx.xxx.248.241
October 06, 2014
Were the examining rooms clean and free of odor?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.179.53
December 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.142.183
May 27, 2012
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! When comparing them to others I have visited for the same condition, they are among the best I have seen. I was confident that they were using the latest treatment methods. They are always prepared for my appointment and remember everything about me.
by Anonymous
December 29, 2011
Were you able to relax during your appointment?
No, I was on edge
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 13, 2011
I have to say that I found this Vet ER to be extremely helpful. I came in on a Saturday morning and my Great Pyr had been hit by a car. She had multiple fractures and they saw her immediately. Going to the ER, you always know that it's going to be pricey, but that's the chance you take by sending them to the ER, right? What's more important, the animal's health and well being or a price tag? The staff was extremely friendly, helpful and my pet's well being was most certainly their top priority. I was extremely saddened to come home and read so many poor reviews of this ER.
by Anonymous
September 12, 2011
I was pleased with the good condition of their equipment. Everything seemed safe and current, and I hoped my pet was in good hands. I've never seen so many pets and people waiting on one weekend day. The staff seemed overwhelmed and unable to keep up with the work load. I prefer a veterinarians office to be a little more organized than that, and to be more staffed on a holiday weekend. When I told them about my situation, they were somewhat understanding, but they could have been more informative about the THREE HOUR WAIT, and noticed my dog was in extreme pain, and needed more attention than some who weren't in such a dire situation. They paid attention to me and all of my questions were answered. I'm lucky my dog survived the wait, and was out in an hour.
by Anonymous
June 04, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 24, 2011
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