Animal Medical Hospital At Glenwood

Animal Medical Hospital At Glenwood
Animal Medical Hospital At Glenwood Glenwood, MD 21738
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Consumer Feedback

(2 Reviews)
How very disappointing! This clinic is more expensive than any we have used in this area but we had been pleased with the grooming they provided for Persian cat. After four or five successful grooming sessions, we were extremely disappointed to find they had cut, not nicked, but cut our poor helpless cat in 6 places. They billed us almost $200 and sent us on our way. When we got home, let the cat out of the cage, we found 6 (Six!) bleeding cuts on him. A phone call resulted in excuses but not satisfactory explanations why they had not forewarned us, why they gave us no instructions for the care of these cuts or why, if they doubted they could perform the job, they proceeded. The cuts range up to an inch in length. The trimming of the fur was chopped. We'd grown to expect more from this clinic. Truly sad to see such poor customer service but even worse to see such little concern for the animal.
by Andersen xxx.xxx.20.187
February 20, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.59.86
August 17, 2012
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