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Mcclellan Veterinary Clinic

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Mcclellan Veterinary Clinic
Mcclellan Veterinary Clinic
(18 Reviews)
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Frederick, MD 21701
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.31.249
November 11, 2014
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.72.100
October 18, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.215.59
April 22, 2013
Was it easy to make an appointment with this provider?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.232.29
January 24, 2013
I took my cat to Mcclellan for his bi-annual "lion's cut". We are new to the area so this was our first shot at finding a family Veterinarian. I was VERY pleased with the service I was provided. The doctor also did urinary and blood analysis (because my cat needed to be sedated for the procedure). He called me after hours the next night to let me know my cat had protein in his urine and needed to be treated. I was thrilled that they took these extra measures to make sure the animal stayed healthy! Thank you McClellan!!
by Laura xxx.xxx.157.249
November 23, 2012
They are completely committed to helping me as long as it takes to find the best solution. They sincerely care about their patients. Their prices were very fair. The level of care you get for the price is outstanding. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I didn't have to wait much after I arrived for my appointment. They were running right on time, which is a really big deal for me. I knew I was getting top-of-the-line treatment.
by JayeKLM xxx.xxx.22.90
November 07, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.91.161
October 22, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.136.225
September 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.116.72
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.213.141
July 01, 2012
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Frederick, MD 21701