Ward Animal Clinic

Ward Animal Clinic
Ward Animal Clinic 577 Grove Street Worcester, MA 01605
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Consumer Feedback

(7 Reviews)
4.5 star average for Service
4 star average for Environment
5 star average for Expertise
4.5 star average for Staff
5 star average for Recommended
5 star average for Value
Recently, we had to say goodbye to our wonderful beagle of 16 years. Being away on vacation in Florida, we called Dr. Thompson for advice. She called us back and guided us through this difficult ordeal. We are so very grateful to her for all of the great care that she has provided to our Missy over the years and to finding the time to help us when we needed her the most. Raymond Mariano
by Raymond Mariano xxx.xxx.237.235
March 21, 2018
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Would you recommend this animal hospital to others?
I Already Have
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Were you glad that you had the appointment with your provider?
by Anonymous xxx.xxx.83.161
April 16, 2014
We have been going to Ward for years through 3 cats and now 2 dogs. We are very pleased. Dr. Thompson is down to earth and caring while remaining practical. No drama, and I appreciate that. We get appointments whenever we need them; service is very prompt. It is easy in, easy out and our animals are well cared for.
by Lisa and Rod xxx.xxx.229.193
October 22, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the animal hospital feeling satisfied with your visit?
by Anonymous xxx.xxx.50.58
October 01, 2012
Did this provider answer all of your questions?
Was this provider's staff friendly?
by Anonymous xxx.xxx.109.115
April 04, 2012
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Anonymous
June 23, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous
May 25, 2011
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