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Westchester Animal Clinic

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Westchester Animal Clinic
Westchester Animal Clinic
(26 Reviews)
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Porter, IN 46304
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.57.3
April 30, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.28.157
April 21, 2013
I go to Dr. Reed because of his straight forward answers and his love of animals. He always answers my questions and treats my cat and dog well. He also has the most reasonable prices of any of the vets in the area. I drive 20 minutes just to see him when I could go 6 different places within 5 minutes of my house. I will tell you that the ladies at the front desk have the worst attitudes. I know they are busy, so I try to be as nice and patient as possible, but it is never reciprocated. But they're not the ones who diagnose and care for my animals. A different vet told me I needed to pay hundreds of dollars for my cat to have a mole removed. Dr. Reed looked at it and said he would monitor it, but it wasn't causing my cat any pain and didn't go below the skin, so why put him through surgery. When I brought my rescued dog home, he had terrible stomach problems. Dr. Reed and the others at the office got me in multiple times last minute, helped me over the phone, helped me with a diet plan for him, and only ever charged me for the first appointment. Every time after that I was only charged for his medication. I do usually wait way past my appointment time, but Dr. Reed is worth it.
by 2Pets xxx.xxx.224.22
January 02, 2013
They always have an immediate answer for me when I call with a question. I have never felt pressure to make an appointment unless I really needed one. They are polite and courteous. As far as boarding facilities go, I have only boarded hear when my dogs needed to be under the doctor's care. They were bathed before coming home. They try to make pets feel as safe and comfortable as possible. I was left in the appointment room by myself, but hey this is a doctor's office! The wait is never too long but because he accepts alot of emergency cases that can get priority it's understandable and usually not a problem. I had one puppy come down with Parvo and between the care at the Purdue emergency clinic and Dr. Reed's care the puppy came through just fine. Dr. Reed and whole staff showed a great deal of care and compassion. One last point, my daughter had to take care of the class turtle over winter break and the turtle looked "fuzzy" so we took it to Dr. Reed without an appoinment. He gave the turtle a once over and determined it was only shedding - nothing to worry about and there was no charge! He sent us hoem with some feeding advise and food for the turle as well.
by John S. xxx.xxx.59.18
November 28, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.157.203
October 28, 2012
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Did you feel safe in this provider's care?
No, I was scared
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.15.50
October 16, 2012
I absolutely love Dr. Reed and the staff at Westchester. He is so caring and you can just tell that his heart is with these animals. My dogs have gone to him for years and we've never had anything other than excellent care and results. My canary was ill...they kept him there and did everything they could to save him. Sadly, he died. They were so kind and compassionate...They realize that these are our "babies" and I HIGHLY recommend them.
by Kim xxx.xxx.37.94
October 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.39.247
August 22, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Rocky xxx.xxx.86.222
August 07, 2012
brought two of my loving, femalle cats to get fixed. They both came back with a horible cough and with nasal drainage. They both mysteriously died within a year. They were only one and three years of age. My girlfriend brought in in cat for the same thing during the same time frame. Same thing happened. What the heck were our cats exposed to there?
by still missing my babies xxx.xxx.242.117
July 25, 2012
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Porter, IN 46304