Alan Schroeder, DVM

Alan Schroeder, DVM
Mt Carroll Veterinary Clinic 405 No Main Street Mount Carroll, IL 61053
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you feel like this provider's office was sufficiently staffed?
Somewhat
Was the waiting area spacious enough?
Not at all
Did the environment feel well thought out with a holistic approach in mind?
They gave no attention to making the environment pleasant for the people they care for.
by Anonymous xxx.xxx.178.3
July 29, 2019
I've already told my friends and family about the fantastic experience I had there. The chairs in their waiting room were fine. I was totally comfortable. The staff were knowedgeable and welcoming and the doctors are the best, always gentle with my pets and explain all treatments and questions that I have. I felt totally safe and confident in their care. There's no question I would recommend this provider to anyone! I would definitely refer anyone to come here. I absolutely love this place.
by Suzy xxx.xxx.172.154
April 26, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Tree xxx.xxx.61.129
April 24, 2014
Was this animal hospital's staff friendly?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.228.250
March 03, 2014
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Rich xxx.xxx.161.13
September 17, 2013
Was this provider's office easy to locate?
Only with clear directions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.31.254
January 08, 2013
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.60.182
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.212.125
July 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.184.2
March 23, 2012
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