Lakes Animal Clinic

Lakes Animal Clinic
Lakes Animal Clinic Antioch, IL 60002
Add a Review

Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.159.10
August 26, 2013
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.176.238
July 18, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.59.152
July 03, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
No
Was this veterinarian friendly?
Extremely Friendly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.150.75
March 30, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider have reasonable prices?
Absolutely!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by ZK xxx.xxx.227.162
February 24, 2013
Was this provider's office too cold?
No, it was fine
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did you leave the office feeling satisfied with your visit?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous xxx.xxx.196.26
November 05, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the veterinarian allow you to stay with your pet at all times?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.60.192
October 11, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.11.215
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.139
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.243.198
May 11, 2012
Add a Review