Grayson Veterinary Hospital

Grayson Veterinary Hospital
Grayson Veterinary Hospital 2632 Loganville Highway Grayson, GA 30017
Add a Review

Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
If I could give zero stars I would. I adopted a heartworm positive dog and had to work with this vet because of their partnership with the rescue group otherwise our first (of 7) visits would have been our only one. If you care at all about your pets, don't ever take them to this vet. They are awful, and I am enormously happy that I do not ever have to deal with forgetful doctors and assistants with attitudes again. I had to remind the doctor every time we went what he was supposed to be doing-- I was terrified (still am) that my dog did not receive all the necessary parts of heartworm treatment. I saw the other doctor today, and he spent a total of maybe 2 minutes (not consecutive) with me out of the hour we were there and was not helpful in anyway. I had to go hunt him down to find out why I was still sitting there, and the assistant rolled her eyes at me. The assistants there are so rude. No bedside manner or appreciation of their client's time whatsoever. Today was our last visit and I asked for copies of my dog's file-- turns out the first of our 7 visits was documented on the computer. None of the rest were. If it were a real doctors office, that would be malpractice. These people shouldn't be anywhere near your pets.
by Kat xxx.xxx.172.150
June 01, 2016
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.212.215
January 08, 2013
Did they follow up with you after your appointment?
Yes.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No
by Anonymous
December 30, 2011
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
June 26, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 13, 2011
Add a Review