Animal Eye Specialty Clinic

Animal Eye Specialty Clinic
Animal Eye Specialty Clinic 3421 Forest Hill Boulevard West Palm Beach, FL 33405
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
dr. BRoadwater who left for the north country recently and Dr. Susan cArastro are the best. If you have eye problems with your fur babies, you must seek advise from this clinic!
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Do you think that the provider's staff are well trained?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider treat their staff well?
Extremely well
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Would you recommend this animal hospital to others?
If I Had To
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were the examining rooms clean and free of odor?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Would you recommend this provider to others?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were easy to reach in an emergency. When I called they answered right away. I definitely trust them and Dr. Broadwater's opinion.
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this animal hospital?
Yes
It has been a year since Dr. Broadwater and his staff took care of my "Cadee". They are all absolutely wonderful with the animals and family. I never doubted the great care Cadee got. They saved her eye sight and for that I will always be grateful. I highly recommend them to anyone. Cannot say enough about the staff...they too are so helpful. After many, many visits...we felt like family.
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