Herbal Tea House

Herbal Tea House
Herbal Tea House 740 Grand Street Jersey City, NJ 07304
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by BONITA MCKNIGHT xxx.xxx.248.221
January 17, 2013
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.128.7
January 12, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.136.3
November 20, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.118.10
September 24, 2012
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
March 06, 2012
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider's office too cold?
Yes, I was freezing
Was the staff friendly?
Friendly Enough
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
January 25, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 02, 2011
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