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Barrett Schmidt, O.D.

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Barrett Schmidt, O.D.
Schmidt Family Eye Care
(19 Reviews)
> Get Phone Number & Directions
1035 East 23rd Street Fremont, NE 68025
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
UPSOLD MY ELDERLY MOTHER. Absolute worst customer service I’ve ever experienced. My elderly mother was taken by her assisted living and they completely upsold her. $900 AFTER insurance was the bill I got for blue screen blah blah (she doesnt use a computer). It took me 4 phone calls to even get an itemized copy of the bill after leaving multiple messages that clearly stated she wanted nothing that wasn’t medically necessary. They refused to cancel the order and I was stuck paying the the bill although I never authorized the purchase. Doesn't matter that Im her medical POA or that she came in from an assisted living they had no issues taking the money over doing the right thing and providing good customer service. At least this practice can pay their bills this month, not so easy for us!
by Tae Roe xxx.xxx.56.169
May 03, 2022
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.32.66
October 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.62.86
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Julie L. xxx.xxx.50.228
May 08, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.211.213
May 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.10.4
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jeffrey McKenzie xxx.xxx.153.33
April 17, 2012
Does this provider use current and safe equipment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 12, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I don't know of anywhere else that would've taken better care of me. I had a great experience. Their eye equipment was state-of-the-art and really sophisticated. It's so much better than other optometrists I've been to.
by Anonymous
February 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
February 23, 2012
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Map and Directions
1035 East 23rd Street, Fremont, NE 68025