J. Edward Hernandez, M.D.

J. Edward Hernandez, M.D.
Fort Bend Rheumatology Associates 7616 Branford Place Suite 320 Sugar Land, TX 77479
Add a Review

Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
June 05, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Karen
May 31, 2011
Was this rheumatologist's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 25, 2011
Did this provider rush your appointment?
No
Did this rheumatologist listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 25, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this rheumatologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
May 23, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 25, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you recommend this provider to others?
I Already Have
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
April 19, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I was so impressed by how quickly they were able to get me in to see the doctor. Everyone there was very friendly and accomidating. I spent just a couple seconds in the waiting room. I was hoping I would be able to go over my test results more thoroughly after my appointment however I was told in advance that these things take time to fully diagnose so I understand. I hope to get more insight after my next visitt.
by Sarah
April 15, 2011
Did this provider use excessive foul language?
No
Are you going to visit this rheumatologist again?
Without a doubt!
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider gentle with your inflamed joints during exams?
Yes
by Anonymous
March 30, 2011
They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more.
by john q
March 22, 2011
Add a Review