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Tanya R. Rodgers, MD

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Tanya R. Rodgers, MD
Skin Specialists of Allen
(95 Reviews)
> Get Phone Number & Directions
1101 Raintree Circle, Suite 250, Allen, TX 75013
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Consumer Feedback

(95 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
We had already hit our deductible prior to our appointment on March 7th and overpaid. This is not the part that upsets me, we met the deductible the day before our appointment and our information had already been run. Totally cool..

The problem is that I have been trying to get my refund since 3/23. I made my initial call on 3/23 and left a voicemail... with no return phone call. I called back on 3/26 and was told that someone in billing left the company and the sole person now responsible was behind so please excuse the delay and that they would have her call me back. At this point I am already upset because I had left a message with no return call and ask them to ensure that I get a call back that day. I NEVER got a call back so I called on the 27th and finally get in touch with her. She advises that I can expect the refund in two weeks and they will let me know when it goes out in about a week.

I waited until 4/6 (a week and a half later) to call back because I hadn't heard anything. This time I am told that they are behind in their refunds and there is a small delay. I call back on 4/12 and leave another voicemail.... NOTHING NO RESPONSE!

Call back again on the 13th and get the billing voicemail again so I called the line to "make an appointment" I was put on hold for about 15 mins and the lady who was on the phone tried telling me that the billing person told me the day prior that there is still a delay. NOT TRUE.. and I inform her of the lack of customer service I have received with no return calls and that this is not true. She basically called me a liar and said that they were signing checks the next day.

Today I call back and was told that the checks SHOULD go out next week. BS

THIS IS UNACCEPTABLE!
by Kristen Drews xxx.xxx.19.161
April 23, 2018
Was this doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.78.130
November 19, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
by Anonymous xxx.xxx.64.136
November 18, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Did this provider take time with you at your appointment?
Somewhat
by Anonymous xxx.xxx.89.232
July 25, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
by Anonymous xxx.xxx.229.150
July 23, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you able to relax during your appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.121.60
November 04, 2013
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.6.168
July 29, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider rush your appointment?
No
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.179.66
July 26, 2013
Was this dermatologist's staff friendly?
Yes
Are you going to visit this provider again?
Sure
Did you experience unnecessary pain during your visit?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.67.207
July 22, 2013
I did not find Dr. Rodgers to be the expert in cosmetic procedures that she led me to believe she was. She sold me a procedure quite cavalierly without telling me about the possible side effects, or what to do to avoid them. When I had negative side effects she did not know how to take care of them, and kept pretending that everything was okay. She did try to make me happy when I persisted, but she did not have the knowledge necessary. Over a year later I am still trying to cure the side effects.
by Joyce Hall xxx.xxx.72.173
July 15, 2013
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Map and Directions
1101 Raintree Circle, Suite 250,, Allen, TX 75013