Miguel Pappolla, MD

Miguel Pappolla, MD
St Michael's Pain and Spine Clinic 2646 S. Loop West #106 Houston, TX 77054
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Would you recommend this pain management specialist to others?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.60.1
October 31, 2013
I visited Dr. Pappolla's office for the first time today. There was a lot of paperwork to complete so they had a thorough understanding of my medical history, medications, previous treatment and pain level. Dr. Pappolla has a very impressive set of medical credentials, yet he is still compassionate and humble as he talks with patients. His staff is also kind and caring, as well as efficient in their work. Dr. Pappolla jumped right in to get my problem addressed, and wasted no time in scheduling the treatments and procedures I need to have done to be able to decrease my pain. While Dr. Pappolla's office is housed in a very plain building, his office lobby has a tv, magazines, comfortable chairs and a nice sofa. I, personally, liked his low overhead approach, as I would rather pay for great care than a fancy location. I was very satisfied with my visit and very pleased that Dr. Pappaolla actually read my history and knew immediately what to do to help me feel better.
by Donna Rains xxx.xxx.101.208
August 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by lucy xxx.xxx.148.250
June 15, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Dennise
August 01, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. You can tell they want their patients to be as comfortable as possible. Their equipment was very advanced and sophisticated and I was confident it was going to work wonders to help relieve my pain. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by JC
July 10, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
June 07, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
by Anonymous
May 12, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 27, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
April 18, 2011
They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. Every time I've called and left a message, I've never heard back. It's extremely annoying. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality.
by June Dow
March 10, 2011
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