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Heartland Hospice Services, Inc.

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Heartland Hospice Services, Inc.
Heartland Hospice Services, Inc.
(3 Reviews)
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905 West State Street, 2nd Floor Fremont, OH 43420
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Recommended
4.5 star average for Recommended
Was this senior care facility's staff friendly?
Not one bit
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did this provider spend time asking questions and listening to you?
Not really
by anonymous xxx.xxx.31.230
July 10, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.93.117
September 09, 2013
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider's staff friendly?
No, they were rude
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.106.88
December 29, 2012
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Map and Directions
905 West State Street, 2nd Floor, Fremont, OH 43420