VITAS Inpatient Hospice Unit at HCR Manor Care

VITAS Inpatient Hospice Unit at HCR Manor Care
VITAS Inpatient Hospice Unit at HCR Manor Care 2075 Loch Lomond Drive Winter Park, FL 32792
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Consumer Feedback

(3 Reviews)
5 star average for Service
5 star average for Environment
1 star average for Expertise
4 star average for Recommended
4 star average for Staff
5 star average for Value
I feel like they go out of their way to accommodate my schedule. I almost always get the appointment time I want. I did not go in the right door but was helped immediately. The kindness of all those caring for others was evident and I ignored their apology for needing a new paint job. The front office staff, especially Nancy, was wonderful about helping me with more than payments and insurance. I couldn't have been more informed or satisfied. My experience while my loved one was in the hospice was helped by skilled and supportive caretakers. They were so great and always there for me whenever I needed them to be. I will definitely recommend them to people I know and tell them about how fantastic they are.If you need a few angles on your side Chaplin Steve personifies caring.
by out of town helper
March 15, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this caretaker friendly?
Very! The most friendly caretaker I've ever experienced!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Robin Harper
July 24, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous
August 22, 2011
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