Metropolitan Hospice/Metropolitan Hospice At Serenity Manor

Metropolitan Hospice/Metropolitan Hospice At Serenity Manor
Metropolitan Hospice/Metropolitan Hospice At Serenity Manor 200 Village Pkwy, NE Marietta, GA 30067
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.201.194
August 27, 2012
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.169.71
August 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.128.178
June 18, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 29, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I would never visit them again. I was very disappointed. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else.
by Susan
November 09, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by sophia
July 21, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They go out of their way to make everyone feel equally respected and cared for. Hospice nurses were the best. Everyone was concerned for each member of our family.
by anna
June 29, 2011
It is obvious that their office is cleaned regularly. It was fantastic. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They were very polite and helpful and made sure that I had everything I needed.
by MB Willson
June 23, 2011
Was this provider's staff friendly?
Yes
by Anonymous
April 04, 2011
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