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Taylor House

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Taylor House
Taylor House
(11 Reviews)
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3401 E. Douglas Ave. Des Moines, IA 50317
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
When my Aunt was moved to Taylor House from the hospital following a debilitating stroke, we were pleasantly amazed at the care she was given. She only lived one day there before she died, but she could not have received more compassionate care from the staff, nurses and all there. The facility had a place for her great-grandchildren to watch TV, play games, eat, and not be as traumatized as they might have been as their beloved great-grandma passed away.

After my Aunt passed, the caring staff made all the arrangements for us from contacting the funeral home to offering comfort to my nephew and the family, staying with us/her until she was taken away.

I cannot say enough good about this facility and all who work there in whatever capacity.
by Arvetta Parrish xxx.xxx.110.8
November 30, 2017
Have been a volunteer here before. Taylor House staff is the best. They really care about the patients there!
by Iris Eng xxx.xxx.112.190
December 23, 2014
Was this senior care facility clean?
It was satisfactory
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.45.2
October 27, 2014
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
by Anonymous xxx.xxx.138.40
September 29, 2014
Did this provider show attention to detail?
Absolutely
Would you recommend this hospice to others?
Yes
by Anonymous xxx.xxx.253.97
February 22, 2014
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous xxx.xxx.178.93
March 19, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.126.45
January 29, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.173.92
October 29, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 11, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this caretaker friendly?
Yes
by Anonymous
June 29, 2011
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Map and Directions
3401 E. Douglas Ave., Des Moines, IA 50317