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Chapman Hospice

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Chapman Hospice
Chapman Hospice
(10 Reviews)
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6736 Palm Avenue Riverside, CA 92506
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.45.42
August 20, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.199.53
December 15, 2013
Would you recommend this hospice to others?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.138.108
July 02, 2013
My moms overall health got WORSE after only 8 weeks there. She got weaker and was made to stay in her bed all the time. Run. Run away.
by Kelly xxx.xxx.231.13
September 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Marcia xxx.xxx.165.4
July 03, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.165.4
May 07, 2012
My family experienced Chapman Hospice over a 2 year period. During this time, they helped us make every day count through their exceptional care: providing physical, emotional, and spiritual support, not only for my mother, but for my family members as well. The nurses and aides provided spirit lifting moments in my mother's last days. She looked forward to their visits. They really provided the comfort and support she needed in her declining health at home. When it came time to increase her level of care, Chapman Hospice helped us find a facility. The nurses and aides followed her there, making the transition as comfortable as possible. The fact that they were available 24/7 to answer questions and ease our fears meant a lot to us.
Nothing can prepare you for losing a loved one; but with the guidance and support from a group of people who truly care, you know you will get through one of the toughest times in your life. My family can not thank Chapman Hospice enough for taking the burden off of us, so we could enjoy the last couple of years, laughing and crying with Mom, reminiscing, visiting with family and friends, and helping us say our goodbyes. God bless all of you. The Anderson family.
by Anderson Family xxx.xxx.92.226
April 17, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
August 03, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel safe in this provider's care?
No, I was scared
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous
May 16, 2011
This has nothing to do with the staff. They were very attentive to my father-in-law, however, Chapman promised a refund of money to be used as a retainer until medi-cal kicked in. The Business office has done nothing but lie. I spoke the the "business office manager" today. He told me he recalled the name and he said he would be back in touch today. No call. Our convalescent hospital was told the payment was sent to the wrong address. The is ridiculous no one could apply a credit or cash the check. My contact at the hospital told me that the "business office manager "would call back. He never did. Evidently this is a pattern. No one at Chapman is returning any calls regarding monies owed. This has been since January.
Personally, knowing that all the monies recieved and applied must be accounted for and being purposely mislead, I feel this hospice may not be a perfect choice.
I want someone above the "business manager to check into this situation and respond one way or another. Just an answer.
If someone responds I will be happy to speak to them. I can be reached at 626-260-6165.
by Done playin around
May 02, 2011
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Map and Directions
6736 Palm Avenue, Riverside, CA 92506