Hospice Southwest

Hospice Southwest
Hospice Southwest 100 East 33rd Street, Suite 201 Vancouver, WA 98663
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Consumer Feedback

(2 Reviews)
Are you going to visit this provider again?
If I need to, I'll return
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Kellie xxx.xxx.249.81
February 04, 2014
My mother has been on hospice with Vitas in OC, California since Oct 2009. Transitioning to SW Hospice June 2010 has been a bit of a disappointment for the following reasons:

1. She can only get a 2 week supply of meds at a time rather than a 30 day supply.
2. Her meds are no longer Fed Ex'd to us, they must be picked up.
3. One day the nurse came for her weekly visit my mother had a fever which was overlooked because her temperature wasn't taken.
4. I had to make 3 trips in 2 days this week to pick up her meds at the pharmacy because once the pharmacy hadn't received the request from Hospice and the second time because 2 meds were not given to me on the first pickup. This resulted in my mother having quite a bit of stomach discomfort for the next 2 days.

And she has only been with Southwest since the first of June, short of a month. While we both appreciate the hospice service, it could be improved upon.
by Tcoffey
June 28, 2010
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