VNA Hospice of Rockford

VNA Hospice of Rockford
VNA Hospice of Rockford 4223 E State St Rockford, IL 61108
Add a Review

Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Expertise
3 star average for Expertise
They get to know their patient's needs. Up and running with them FAST. On top of issues quickly, professionally. Compassionate and friendly. Excellent in a league of their own.
by Lyneileen W. xxx.xxx.154.71
January 23, 2015
Did this senior care facility use current and safe equipment?
Fairly Current
by Anonymous xxx.xxx.38.195
October 11, 2014
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Jude Booth xxx.xxx.224.181
November 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.160.3
April 30, 2012
Add a Review