Susan MacKey, M.D.

Susan MacKey, M.D.
2201 Murphy Ave Suite 110 Nashville, TN 37203
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.155.98
August 08, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by CCE xxx.xxx.254.201
August 01, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. I definitely don't trust their advice. They're only concerned about themselves. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there.
by Rachel xxx.xxx.246.95
February 28, 2013
Was the waiting area spacious?
Yes, extremely spacious
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.194.25
December 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.194.25
June 13, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you recommend this OBGYN to others?
I Already Have
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
by Anonymous
January 10, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
December 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 21, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
November 07, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
August 19, 2011
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