Richard Phillips, D.M.D.

Richard Phillips, D.M.D.
Richard J. Phillips, Jr., D.M.D. 677 South Second Avenue Covina, CA 91723
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
On Behalf of my Grandmother I write this review. Dr. Richard Phillips went above and beyond the call of duty in taking care of her. She has dental implants (one of the first patients to receive them). She suffers greatly from many aliments because she is 99 yrs old. She had trouble sitting straight in the chair as a result of severe degenerative discs in her spine. My Grandma told me that Dr. Phillips literally got on his knees to tend to her so she was not in pain and she did not have to straighten her spine. At 99 many dr.'s do not take the time or care like this Dr. I thank God with all of my heart for the care and concern he extended to My Grandma Dee.
THANK YOU DR PHILLIPS!!!
by AnnMarie Conely xxx.xxx.108.147
October 05, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does the provider's staff treat you well?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
by Anonymous xxx.xxx.210.209
August 28, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the office accommodating when booking an appointment?
Great
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did your mouth feel clean after your appointment?
Definitely!
by Anonymous xxx.xxx.76.220
April 24, 2014
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.45.95
November 19, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have reasonable prices?
No, it was expensive.
Was this dentist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.210.209
August 27, 2013
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this dentist friendly?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous xxx.xxx.133.196
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.210.209
August 27, 2012
Very unprofessional, no bedside manner, not even a greeting - just "Open your mouth". Returned to office due to loose implant he was rude and didnt want to hear the problem caused by his shabby work. I had to pay additional fees for the problem to be fixed, on top of the original amount and had to enduredure over a year of pain and discomfort and upon my return his attitude was horrendous! No sympathy or concern for his patient, only excuses for his bad work.
by VERY Dissatisfied Patient xxx.xxx.96.68
July 31, 2012
It took over 3 years to get my implants. After being told I would have them by Thanksgiving, then Christmas, then more continual promises every year that I would have them and they would be the best, I finally received my implants several months ago and have had 3 teeth break from eating string cheese and a hot dog. I was told I could eat nuts and apples, which I don't. How could top of the line and highly expensive teeth that took a few years to make, be so cheap I don't understand. I have been getting nothing but excuses after all the pain and going without any teeth for 3 years, you would think he would replace them when they are breaking eating soft food. And then they want to charge me for fixing the broken teeth when I was told they were 100% guaranteed not to break. Save yourself some money, pain, time and grief, and go to another dentist.
by dk xxx.xxx.18.165
April 25, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 22, 2011
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