Hair Concepts

Hair Concepts
Hair Concepts 664 main st barboursville, wv 25504
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Are you going to visit this provider again?
Without a doubt!
Are you going to visit this salon again?
Without a doubt!
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.145.169
July 02, 2013
Did your hair stylist make sure he/she didn't spray water in your face?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.18.61
April 13, 2013
Would you recommend this salon to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.90.250
April 02, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.155.102
February 21, 2013
Do not ever let this place color your hair! OMG Just stay away~
by nevergoingback xxx.xxx.152.41
February 09, 2013
Would you recommend this salon to others?
Absolutely Not
by Anonymous xxx.xxx.191.176
December 17, 2012
I went to this salon 2 times, my first and my last!! Most every customer that left or on some occasions while they were there were gossiped about! I was horrified, as I thought to myself, wonder what mean things they will say about me when I leave. The stylist paid no attention to what I wanted, in the color or cut, I wanted to run to my car with a bag over my head! I had heard rumors about this place, but it was handy for me, so I tried it. They stylists will do nasty hand signals over your head about you as they style you!! I wouldn't go back here , under any circumstances!!
by Karen xxx.xxx.191.176
October 25, 2012
Did the stylist style your hair the way you asked?
Absolutely not. I looked like an overgrown poodle when I left.
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did your stylist make an effort to keep hair off of your clothes during your visit?
Not really, I wish he/she had tried harder
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Jane xxx.xxx.191.176
October 15, 2012
I visited one time and was completely horrified. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was very uncomfortable with the amount of venom spouting from the red haired girl. I wish they had been more professional. This was the worst salon I've ever visited, and I think it's the worst salon in existence. I can't believe they're still in business.
by disgusted xxx.xxx.93.189
September 26, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider rush your appointment?
No
by happy Customer xxx.xxx.10.164
January 04, 2012
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