I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. Tobi Fell styled my hair exactly how I asked. I went out right after and got so many compliments. I so appreciated that they didn't pressure me to buy anything I didn't want while I was there. I was able to just relax and enjoy my beauty treatment.