Beauty Concepts

Beauty Concepts
Beauty Concepts Old Princeton Road Bluefield, WV 24701
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this salon clean?
Yes everything was neat and sterile
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.153.41
June 27, 2013
Was this provider's staff friendly?
Yes
Did this salon use quality shampoo and conditioner?
Yes, they used good brands
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.52.137
June 25, 2013
Was this provider's staff friendly?
Yes
How would you compare this salon to other salons you have visited?
Among the best I have seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.93.203
January 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.101.146
August 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.163.122
May 29, 2012
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
No, it was expensive.
Did this provider answer all your questions?
Yes
by Anonymous xxx.xxx.118.240
September 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
If I Had To
by Anonymous xxx.xxx.40.68
June 07, 2011
Did this provider use excessive foul language?
No
Did this provider rush your appointment?
Not too much, but somewhat
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you going to visit this provider again?
Sure
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
May 23, 2011
Did the stylist spend extra time washing your hair?
Yes, she/he even massaged my scalp. It felt great!
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this provider to others?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
May 01, 2011
I so appreciated that they didn't pressure me to buy anything I didn't want while I was there. I was able to just relax and enjoy my beauty treatment. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by xraygirl
April 20, 2011
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