Hair Plus

Hair Plus
Hair Plus Tanglewood Mall Roanoke, VA 24011
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3 star average for Recommended
Value
4.5 star average for Value
LOVE THIS PLACE
by Stars xxx.xxx.83.185
January 28, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to get all of your questions answered while you were at this salon?
Yes
Did the stylist spend extra time washing your hair?
No, my hair wash was pretty quick.
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by hoofan123 xxx.xxx.71.176
July 19, 2014
Tommy was/is AMAZING. I've been looking for someone in Roanoke who could actually cut hair since moving here 6 yrs ago ...and I FINALLY found him! I had an appt scheduled for TODAY after work ...called to see if they could also fit a friend in around the same time. The lady the answered the phone VERY RUDELY told me "Tommy doesn't work here anymore". When I told her I had an appt scheduled for tonight and was wondering why no one let me know, she became VERY belligerent and told me that was impossible "since he hasn't been here in over two months". She didn't want to hear that I had a receipt in my pocket from exactly ONE month ago. She then informed me that "anyone here could cut your hair" HA!! No one there even looks like they could comb hair, must less cut it. I'm holding out for Tommy ...wherever he may have gone :/
by Traci xxx.xxx.130.11
October 15, 2013
My hair is ruined! Tommy was to dye my hair to cover the grey's and put some highlight's in. My hair color was a 6 to 7. My appt. was at 2:30 and he didn't finish till almost 6:30! 4 hours to color my hair? Now my hair is two different colors from 3 to maybe a 5 (Not including the highlights) You can still see some grey's! When I left the back of my shirt was soaked (from him washing my hair twice) and hair was still wet. I went straight home..good thing because there was still dye left in the back of my hair, and black streaks on my face! This was the most horrifying experience I have ever encountered! I will never go there again and highly recommend no one go to tommy to do any thing to their hair! I now waisted $80 dollars and has damaged horrible looking hair!
by Julie xxx.xxx.208.201
January 30, 2013
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
Did your hair stylist dry and style your hair after your hair cut?
Yes, I was able to go out right after.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you refer a friend or family member to this salon?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Ksss xxx.xxx.69.160
November 24, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting area magazines?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Were you able to get all of your questions answered while you were at this salon?
Some were answered
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.16.24
October 25, 2012
Great place, wonderful staff, totally fabulous experience. Love these guys!!!!!!!!!!!!!
by Carol xxx.xxx.177.207
November 20, 2011
I would never visit them again. I would never recommend them to anyone. They were terrible. went in for a trim. TRIM. left with choppy cuts all over the back of my hair. if you have long hair and want to keep it, go somewhere else. they dont know what a trim is and now my hair is RUINED.Breanna powell ruined my hair.
by mandi xxx.xxx.187.246
August 17, 2011
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