Cheryl Williams, owner

Cheryl Williams, owner
For the Total You 2929 emmorton rd abingdon, MD 21009
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does the provider's staff treat you well?
Yes
Were the staff members able to answer your questions?
Definitely
Would you refer a friend or family member to this salon?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the stylist style your hair the way you asked?
Yes, It was exactly how I like my hair styled.
Did this stylist ever take personal phone calls during your beauty treatment?
They would never do that! Their full attention is always on me.
by BARBARA NEARING xxx.xxx.160.70
April 17, 2014
Let me tell you about my haircut appointment from Hell....first let me tell say when you call this establishment to make an appointment they tell you to go to their website, register and then you can make an appointment through there….then you will get a confirmation email for your appointment and Oh..by the way THERE IS A 24 HOUR CANCELLATION POLICY- $25 fee charged without notice….Yes really...I couldn’t believe it…like how are they going to really get the fee if you cancel???...that was so crazy!!....Okay then on to my appointment...it took 3 HOURS what normally would take 1 1/2 hour (or less) to complete due to the fact the owner/hairdresser was working on 5 people at the same time...(she was trying to rake in as much bucks as she could regardless if the long appointments caused inconvenience to her clients...) and the TV…good grief!!.. it was blaring so loud you couldn't hear yourself think...then the owner/hairdresser had the gall to ask me about the previous place I went to get my hair done which was EXTREMELY unprofessional....and she make me chose which color I wanted instead of making the decision along with me...when the coloring was done she was like "OMG! that color's not right!!"..and I’m thinking gee thanks gerk!!....she seemed very controlling and manipulative...(thanks to my ex..believe me I know when someone being that way)….she even had the nerve to ask if she could stop in the middle of cutting my hair to help someone else!! Good f-ing grief! I had already been there almost 3 hours!! I said no, my sinuses were bothering me (from the smells, etc.) I can say by the time I left I had a whopper of a headache from the smells/loud TV/etc...then to top it off she charged $20 more then I normally paid at other establishments…I hate to bring skin color into it but I think a lot of it had to do with I wasn’t the right shade of brown…if you get my drift…..
by Anonymous xxx.xxx.213.86
April 28, 2013
The stylists paid close attention to me and all of my questions were answered. The staff is very friendly and professional. I was very satisfied with my first visit. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. the atmosphere in the shop was warm and inviting.
by Babs xxx.xxx.42.17
May 17, 2012
Does this provider treat their staff well?
Kind of, but not very well
How would you compare this salon to other salons you have visited?
Among the best I have seen
by Anonymous xxx.xxx.196.121
December 30, 2011
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.244.112
December 28, 2011
I'll definitely be going back. I didn't have a bad experience. The salon was easy enough to find. I got my appointment quickly. They answered my questions and spent a lot of time with me. The stylists worked quickly, but not rushing. They gave me sufficient information to make a decision about my style plan. All the stylists were very friendly, personable and knowledgeable about products and style.
by Anonymous xxx.xxx.124.2
August 01, 2011
Did this salon prominently display their credentials or business license?
Yes
by Anonymous
May 21, 2011
Did you feel safe in this provider's care?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was it easy to find parking at this salon?
Yes, it was convenient
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 13, 2011
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