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At Last Hair Color Studio

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At Last Hair Color Studio
At Last Hair Color Studio
(7 Reviews)
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1059 Millmont St Charlottesville, VA 22903
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
The salon considers itself a fancy place and its team as color professionals but they are as ordinary as any cheap places.

I had an appointment for 12:45, when I arrived I was told to wait 15 minutes for the colorist woman to come and receptionist told me that they had my wrong number so they couldn't let me know to come later but I looked at their screen, and my correct number was right there. She finally came at 13:30.

Hurley (hair colorist) didn't take time to understand what I want, I showed her pictures of want I exactly want and even what I did not want. Even though I told her I wanted a Balayage and not an Ombre, she prepped for an ombre and I asked her again to make sure she understood, she told me that there's no real difference between the two!

She was like "the previous dresser really messed up your hair and it’s too orange/brassy, and I'm gonna fix it for you", but then my hair turned out more orange that’s what I paid $150 for to get more messed up color! There was a blond girls right next to me (I have black hair). She was also really unsatisfied with color of her hair because her hair turned out to be brassy too, they were telling her that light is making your hair look brassy and backing each other up. When I told Hurley I don’t like the color she told me she liked it (I did not know she is the one who should have liked it) she treated me I'm confronting her because I don't want to pay, even though my hair didn't get any color after wasting some 3 hours there.
by AbiusX xxx.xxx.217.220
December 20, 2014
Was the staff at this salon friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes, they went above and beyond
Was this provider's staff friendly?
Yes, they went above and beyond
by SD xxx.xxx.102.38
November 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.26.193
February 22, 2012
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by sweetdeanna xxx.xxx.195.139
June 17, 2011
Did this provider answer all your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.81.141
June 13, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the staff at this salon friendly?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
March 17, 2011
Danielle cut my hair and she was sweet and helpful- she told me all of my options and gave me a great cut. I will absolutely be a regular customer of hers!
by Lauren
March 15, 2011
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Map and Directions
1059 Millmont St, Charlottesville, VA 22903