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Always Tan

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Always Tan
Always Tan
(3 Reviews)
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4601 Loop 289 Lubbock, TX 79401
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Consumer Feedback

(3 Reviews)
I have been a member of Always Tan for quite some time now. Until recently it has been amazing. Friendly staff, clean beds. Then I happened to meet Donna the owner. She was rude and disrespectful to me in front of my child. She explained the safety issue I had apparently caused (not even knowing) and I told her it wouldn't happen again, I didn't realize it and I was sorry and she berates me for another 10 minutes; standing between me and the door so I could not leave! Then several days later I went in to cancel my membership (not in a contract) and was told that since it was almost time to charge me again, I'd be charged until March. I just paid January's on the 17th. Why am I paying another month? Will be going back in to correct that. If not, going straight to the bank to dispute. Rip off and terrible owner.
by Natasha S. xxx.xxx.32.126
January 29, 2014
They barely gave me any information at all. Their staff was not friendly & I didn't feel welcome there. There is so much staff turnover it makes you wonder why. I read reviews on how people get treated so great here- I'm always extra polite and get ignored like im not sitting there waiting while they discuss their paychecks hours etc. The staff can't put you in touch with a manager- "i guess you call back tomorrow" is their favorite phrase and they actually said "we aren't allowed to tell you the owners' name" wow- that ashamed of your horrible customer service huh?
by Lubbock consumer xxx.xxx.190.222
January 10, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 29, 2011
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4601 Loop 289, Lubbock, TX 79401