Michael of the Carlyle

Michael of the Carlyle
Michael of the Carlyle Citadel Mall Colorado Springs, CO 80903
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
Yes
Did this provider answer all your questions?
Yes
Are you going to visit this provider again?
Sure
by Lori xxx.xxx.15.179
September 26, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
by mary xxx.xxx.208.135
July 09, 2011
We were a walk-in appointment. I brought my 15 year old daughter there for her birthday to get a new hair style. I wanted something more stylish - more teenagish. Because she doesn't like to do a lot with her hair the "master stylist" wouldn't give her layers. I showed a picture of what we all I thought agreed to but that is not what he did. He give her a basic bob with side bangs, slightly longer in the front (actually one side is longer than the other - not sure if that was intentional) - the picture I showed actually had it shorter in the front. Basically what she left with I could have gotten at Cost Cutters for a lot less money. Additionally he changed my tip on my receipt. I gave a $3 tip (I didn't want to give a tip at all) for a total of $45 and my receipt was changed to $47 with a $5 tip. I was disgusted and will never go to a mall hair salon again, especially this one!
by UnhappyMother
May 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
February 20, 2011
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