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About Face

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About Face
About Face
(3 Reviews)
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34161 Yucaipa Bl Yucaipa, CA 92399
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Watch Out! Zitia, the owner, is clueless about what she is doing. First of all the strong smell of cats, urine & feces is awful. Zitia was very rude until she realized I had been waiting. While she was on the phone when I arrived I had to hear a vulgar conversation that was not appropriate. She did apologize once she realized what I heard. She changed the price on me 3 times during my questions. The shop was very unclean and smelled. I chose to not get anything done because of how rude and filthy everything was. I wasted 40 minutes of my time. I also saw someone leave that looked very unhappy as well. I had heard a few rumors about Zitia but chose to ignore I now realize that she is much more difficult in person. Just one look at her face will warn you that she is not good with temp or permanent makeup. (Zitia should not cheat on her husband)
by Karen xxx.xxx.139.60
January 02, 2014
I read the message that Claire left and I was shocked! I had my eyebrows, eyeliner and lips done a couple years ago and would recommend anyone else to use this salon. The staff not only took the time to explain everything in detail they were very honest about the procedures, the "discomfort" and expectations. I went with my sister who had here eyeliner and brows done. There was no pressure selling and they actually talked my sister out of getting her lips done. Who does that? I knew up front that there would be some swelling and once the swelling began Zitia would have to stop and I would likely need to come back for a touch up. Why wouldn't I want that? I don't want a crooked line on my eyes. Not only am I totally satisfied with my results, I found out that my neighbor had her eyes done a year before my by Zitia and I had no clue she had permanent makeup! It looks natural. It looks awesome. Nobody knows unless you tell them. I stumbled onto this site to see where they moved their shop and couldn't believe the previous post. Claire is correct that everyone should do their homework. I hope people reading this will do their's too and allow About Face to give them results they will enjoy like me, my sister, and my neighbor.
by Jenny
February 27, 2011
About Face has relocated to Redlands California. It is located at the corner of 6th st. and Vine St, in the Redlands Court yard. I went there to have permanent eyebrows and permanent eyeliner put on. I was told by Zitia, who is doing busniess as About Face, that the permermanent makeup would last forever. I have since learned that this is not true and that permanent makeup lasts 3 to 5 years. Within a week of the procedure the "permanent makeup" was no longer on my right eyebrow. It had completely scabbed off and all that was left, was the scarring from the scraping done with the needle. Both eyebrows were no longer even because Zitia had over arched my right brow. My left eyebrow was a burgandy color that looked like scabs. As for the liner the upper eyelid liner was applied above the lash line and applied hit and miss. Zitia was to use a lighter clolor for the liner on the bottom lashes and used the same darker color on the bottom. The bottom eyeliner was applied below the lash line and was also hit and miss. Needless to say I was very unsatisfied with the procedure. I contacted Zitia and told her of my dissatifaction. She wanted me to come in and she would add more color. I felt that I did not have faith in her work and didn't want to have her make things any worse. She had me come in to her establishment a week later and at that time I again asked for my money back. She refused to do that and wanted me to let her work on me again....She said that my eyebrows "weren't that bad." I told her they were not that good. To that she stated that it was a matter of opinion and that no one would tell me that they were bad. I absolutely do not recommend About Face, aka Zitia's, to anyone. She does not have a clean establishment as I discovered when I returned to see her on Feb. 8th. There was cat feces on the floor in her waiting area when I returned on the 8th. Do yourself a favor and stay away!!!
by Claire
February 09, 2011
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34161 Yucaipa Bl, Yucaipa, CA 92399