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Atales African Hair Braiding

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Atales African Hair Braiding
Atales African Hair Braiding
(10 Reviews)
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46 Fulton Avenue Hempstead, NY 11550
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did a great job love hearing them speak in their native language
by Leola xxx.xxx.238.2
February 08, 2019
got my hair braided here a few weeks ago, this having been my 3rd time visiting this establishment. My first visit was prompt and the braider I had was personable and took my hair health into consideration.

The second time I went there, I was met with a few regulars but for the most part, a slew of new braiders. I asked for the lady that did my hair the last time and was told she only works certain days if at all. Basically part - part - time. I needed my hair done so I was passed on to one of the other braiders. Long story short, once i got home i realized i couldn't turn my head, my scalp was immensely sore and I couldn't even lay my head on my pillow to sleep that night, that's how tight my braids were. I hadn't thought to say anything about the intensity of how to brain my hair during application because my first visit didn't deem me painfully paralyzed. The next day I developed bumps around the braids closest to my neck and by my scalp.

SO moving on to my final visit, I called in the day before, discussed the style, and also my grievance about the last visit. How the braider braided too tight and that I developed bumps because of it. The woman on the phone was nice and said just make sure to tell whoever braids your hair not to do it so tight. She also gave me a time to come in the next day, 8:30am on a Saturday.

I arrive at 8:45 to basically a full house, ppl waiting in salon chairs with no braiders tending to them. I am met with a look, a shake of the head and words "It's going to be a long wait!". Two of the braiders exchange words in whatever language they speak, one i'm assuming is the owner and clearly they don't want to lose customers. So they tell me they are calling ppl to come and they can take me. So i have a seat. Time goes by, ppl come in, are told the same thing, some leave, some stay.

The cavalry enter, nonchalant like ppl weren't waiting but there's a queue of ppl waiting so they are taken first. I could be doing something else with my time, instead of sitting around wasting it in a shop. Fast forwarding, I am taken by one of the braiders, not know names cause no one introduces themselves, I ask that she doesn't braid too tight and she automatically gets an attitude and says, "I can't braid tight, my hands wont let me!" i was polite, she wasn't. but she got over it so i stayed. I wasn't aware that she was waiting for someone else so i am pushed off so she can take her late appt.

I wait and wait and finally I am taken by the same woman I had last time. I ask her the same, please don't braid too tight and she gets angry and i tell her will i'm asking because i got bumps last time and was told I shouldn't say that cause people can hear. All in a rude manner. She then tells me that I can just wait for someone else! I've been there since 8:45, i need my hair done, its partially done and this lady is being rude.

At the end, i needed my hair done for an event, so i saw it through. I however will NEVER return to this establishment again to have anything done. They treat you horribly, are not personable, and have no regard for your time, point, blank, period. Getting your hair done should be fun, not STRESSFUL!
by M xxx.xxx.142.249
June 09, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the staff at this salon friendly?
Yes
Are you going to visit this provider again?
Sure
Has this salon ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.250.66
November 25, 2013
Was this salon clean?
No, I didn't feel comfortable at all
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Has this salon ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.230.79
June 01, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the staff at this salon friendly?
Yes
Did you spend a lot of time in the waiting area at this salon?
Absolutely not! I was seen right away!
Were you able to find out the price of your beauty treatment over the phone?
Yes, I called and they gave me their prices
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.247.122
February 28, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this salon?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting area at this salon?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.110.90
November 23, 2012
Their staff was not friendly at all. The day my braids were done, they went up $50 in the price they first told me. I asked why did they go up in price and all of them started telling me that that will be the price today. I will never go back there again. On their business cards, there is a $10 off that you can never use. The staff rolls their eyes at you and I waited five hours to get my hair braided.

They were not friendly at all.. I never write reviews, but I want to let people know what they're getting into.
I'm taking my business elsewhere. They definitely lost a good customer.
by bluesky123 xxx.xxx.99.10
October 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.143.20
August 16, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.120.136
July 24, 2012
I will absolutely recommend this place to everyone I know. They did such a great job. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They paid close attention to me and all of my questions were answered. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by diamond
April 25, 2011
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Map and Directions
46 Fulton Avenue, Hempstead, NY 11550